FIS Authenticator

FIS Authenticator is a dedicated mobile security application designed to provide robust two-factor authentication (2FA) for accessing FIS financial platforms and services. This essential tool generates time-based, one-time passcodes (TOTP) that add a critical layer of security beyond a simple username and password. For any user of FIS’s financial software, the FIS Authenticator app is a mandatory safeguard, ensuring that account access is secure and protected against unauthorized login attempts. It directly integrates with the FIS Infinity Identity Platform, making it a cornerstone of the company’s security infrastructure for its clients.

Seamless Integration with FIS Infinity Platform

The primary function of the FIS Authenticator is its seamless integration with the FIS Infinity Identity Platform. Users begin by registering their device through the platform’s security settings, typically by scanning a QR code presented on their desktop screen. Once linked, the FIS Authenticator becomes a trusted device. Each time a user logs into an FIS service, they are prompted to open the FIS Authenticator app to retrieve a dynamically generated six-digit code, which they then enter on the login page to complete the authentication process and gain secure access.

Generating Time-Based One-Time Passcodes

At its core, the FIS Authenticator app generates time-sensitive, six-digit passcodes that refresh every 30 seconds. The user simply opens the application to view the current valid code for their linked FIS account. This process uses a standardized algorithm that synchronizes with the FIS authentication server, ensuring the code displayed on the user’s phone is the only one that will be accepted during that brief window. This mechanism provided by the FIS Authenticator prevents code reuse, making intercepted credentials useless to potential attackers.

Streamlined Multi-Account Management

For financial professionals who require access to multiple FIS systems or applications, the FIS Authenticator can manage several accounts within a single interface. A user adds each new service by repeating the QR code scanning process. The app then displays a list of all enrolled accounts, each with its own concurrently running timer and unique passcode. This centralized management eliminates the need for multiple authenticator apps, streamlining the login workflow across the entire FIS product ecosystem through the FIS Authenticator.

Enhanced Security Without Network Dependency

A significant advantage of the FIS Authenticator is its ability to function completely offline after the initial setup. Since the passcode generation is based on a shared secret and the device’s current time, it does not require an active cellular or Wi-Fi connection to produce a valid code. This ensures that users can still generate access codes and authenticate securely even in areas with poor or no network coverage, guaranteeing uninterrupted access to critical FIS platforms.

User-Friendly and Secure Setup Process

Onboarding with the FIS Authenticator is a straightforward process designed for maximum security. The user downloads the app, initiates account registration from within their FIS service portal, and scans the provided QR code with the app’s camera. This action securely exchanges a cryptographic key between the server and the FIS Authenticator app. The app then confirms the successful addition of the account, and the user can immediately begin using it for 2FA, establishing a secure link with minimal effort.

Protecting Against Phishing and Unauthorized Access

The FIS Authenticator provides a powerful defense against common cyber threats like phishing and credential stuffing. Even if a user’s password is compromised, an attacker cannot access the account without physically possessing the mobile device that has the FIS Authenticator installed and generating the correct second factor. This drastically reduces the risk of account takeover and secures sensitive financial data and transactions, making the FIS Authenticator an indispensable tool for modern digital banking security.

Key Features

  Provides time-based one-time passcodes (TOTP) for two-factor authentication.

  Integrates directly with the FIS Infinity Identity Platform.

  Supports managing multiple FIS accounts within a single app.

  Functions offline for reliable code generation anywhere.

  Enhances security against phishing and unauthorized login attempts.

  Securely links accounts via QR code scanning during setup.